Start here if you have never used self service password reset.
Please be sure to use your full email address. (firstname.lastname@example.org)
|Click here to reset your password or unlock your account. You must have completed the password registration process prior to using this link.
|Password Reset / Unlock
Note: Before changing your password, please ensure that all mobile devices using your Butler account login and password to connect to email, etc., are placed into "airplane" mode. After changing your password, update your password on your mobile device, too. Once that is done you can safely take your mobile device out of "airplane" mode. This will prevent your old password from being sent and potentially causing your Butler account to become temporarily locked.